Refund policy
Last updated: October 10, 2026
14 days, no questions
If Pro is not for you, ask for a refund within 14 days of your first purchase of a plan. You get the full amount back. You do not need to give a reason.
After 14 days we do not refund a part of a period (no pro-rata refunds), except where the law requires it.
How to ask
Use the support form or write to support@peerpulse.dev. Tell us the email of your account and the date and amount of the payment.
How we pay you back
Cryptocurrency payments: we send the refund by hand, to a wallet address you give us. It goes in the same coin and network you paid with, minus the network fee, within about 5 business days after we confirm your request. We will never ask for your private keys or seed phrase.
Card payments through a payment provider follow this policy and are processed by that provider, to the card or method you paid with. How long the money takes to arrive depends on your bank.
What happens to Pro
A refund ends Pro for that payment: its features are switched off. Your notes stay on your devices. Your cloud notes are kept for 180 days and then deleted, as described in the privacy policy.
Cancelling a subscription
Cancelling a subscription stops the next renewal. Pro stays active until the end of the period you have paid for. Cancelling does not refund the current period, unless you are inside the 14 days above.
Abuse
We may refuse a refund if it looks like abuse, for example if you repeatedly buy Pro and ask for your money back.